FAQs
1. How do I place an order?
Simply browse our website, select the items you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout to enter your shipping and payment details.
2. What payment methods do you accept?
We offer cash on delivery
3. Is it safe to shop on your website?
Yes, we use industry-standard encryption and secure payment gateways to ensure your personal information is protected. Your safety and privacy are our top priority.
4. Can I cancel or modify my order after placing it?
Once your order is placed, we begin processing it immediately. However, if you need to make any changes, please contact our customer support team as soon as possible, and we’ll do our best to assist you.
5. How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. You can use this to track your order on the courier’s website.
6. How do I return an item?
If you’re not satisfied with your purchase, you can return items within [4days] of receipt. Please refer to our returns policy for more details and instructions.
7. What do I do if I received a damaged or incorrect item?
We apologize for the inconvenience! Please contact our customer support team within [4 days ] of receiving your order, and we will resolve the issue as quickly as possible.
8. Do you offer discounts or promotions?
We regularly run promotions and offer discounts. Sign up for our newsletter to receive the latest updates and exclusive offers!
9. How can I contact customer support?
If you have any questions or need assistance, please contact our customer support team via email at [email] or through our live chat option on the website.
10. Do you offer free shipping?
We offer free shipping Please check our shipping policy for more details.
11. How do I create an account?
To create an account, click on the “Sign Up” button at the top of the page and follow the prompts to set up your account. This will help streamline your future purchases and keep you updated on promotions.
12. Are my payment details stored on your website?
No, we do not store your payment information. All transactions are securely processed through trusted payment gateways to ensure your privacy.
13. Can I change my delivery address after placing my order?
If you need to change the delivery address, please contact us as soon as possible, and we’ll try to accommodate your request before the order is shipped.
14. How long will it take to receive my order?
Delivery times vary depending on your location. You’ll receive an estimated delivery time during checkout, and once your order ships, you’ll be able to track it.